Accounts Receivable Coordinator

We are seeking a detail-oriented and organized individual to join our team as an Accounts Receivable Coordinator. This role involves handling finance functions related to utility, tax, and miscellaneous accounts receivable for the City. You will follow established procedures, policies, rules, and regulations to ensure accurate and timely billing, payment processing, and account maintenance. The ideal candidate should have strong experience with Microsoft programs, excellent communication skills, and the ability to work independently and as part of a team. If you are looking for a dynamic and collaborative work environment, please apply by sending your resume and cover letter.

Pay/Wages

The pay range is up to $22.34 based on experience.

• 3 weeks paid vacation to start.
• 14 paid holidays
• 18 sick days per year
• Retirement benefits include VMERS C or VMERS DC, and the ability to contribute to a 457, Traditional IRA or ROTH
• Generous health insurance benefit in which the City pays 95% of the premium for medical and the first 80% of the deductible. After that, you are only responsible for the next 20%, which is not more than $600 for single plans and no more than $1200 for all other plans for covered medical expenses.
• 100% employer paid for dental and vision
• 100% employer paid short-term disability and life insurance
• Hybrid work available
• Flexible work schedule available 

• Perform all functions of the utility billing process, including creating bills, maintaining direct debit payment records for all enrolled customers, assessing interest and penalties as prescribed, and processing direct debits for all payment due dates.
• Coordinate the water shut-off process with Public Works and Clerk staff.
• Maintain utility billing program.
• Manage work orders for the utility billing program and coordinate with Public Works as necessary.
• Produce final utility bills and coordinate final meter reads on accounts.
• Use a meter reading program to research account issues and provide information to customers.
• Complete various projects related to meter and account maintenance for the utility system.
• Perform all functions of the property tax billing process, including creating bills, creating revised bills, maintaining direct debit payment records for all enrolled customers, assessing interest and penalties as prescribed, and processing direct debits for all payment due dates.
• Maintain tax billing program.
• Prepare and issue miscellaneous accounts receivable billings for the City.
• Ability to interact with various individuals courteously and efficiently, including City officials and staff, City residents, and representatives of outside organizations.
• Maintain and keep all related procedures for the position current.
• Serve as the primary backup for payroll and accounts payable.
• Assist other finance department staff when requested.

• Attention to detail and good organizational skills.
• Proficient in grammar, spelling, and mathematical skills.
• Understanding of computer systems. Strong experience using Microsoft programs (especially Excel), Acrobat Pro, and electronic filing systems.
• Ability to work independently.
• Ability to use discretion in handling confidential information.
• Ability to work on an interdisciplinary team. 
• Ability to deal courteously and efficiently with a variety of individuals including customers/residents, City officials and staff, and representatives of outside organizations.

Supervisory Responsibilities

None

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands

The work can be sedentary for long periods, repeating the same movements, handling control, or feeling objects, tools, or controls.  The ability to understand the speech of another person, the ability to communicate clearly, so listeners understand. Light work that includes moving objects up to 20 pounds.

Travel Required

Occasional local travel for workshops and trainings.

Required Education and Experience

Associate’s degree in an appropriate discipline, or a combination of education and experience from which comparable knowledge and skills are acquired.

Preferred Education and Experience

One to two years of relevant experience.